FAQs

How do I enter a competition?

  1. Choose the competition you would like to win.
  2. Select a number or get a free lucky dip.
  3. Checkout with your billing and card details.
  4. Receive a confirmation screen and email.
  5. Check your entries against the entry list at the bottom of each competition.

Can I enter more than once?

Yes, you can enter as many times as you like into the same competition, as long as you are within the limit set by us.

If you exceed the limit of tickets allowed per person, you will get a notification error letting you know you can’t enter anymore into that same competition.

How is the winner picked?

When the competition closes, it will go into the closed competitions page. You will be able to see a list of all entries. Please follow us on social media and make sure to have your notifications on. We will do the draw live using Google Random Number Generator. The winner will usually be called on the live draw.

How is the prize delivered?

After the winner is announced, we will get in touch to arrange a suitable delivery date and time. If the winner is local, we may hand deliver the prize.

Can I come to the live draw?

All draws are done through our social livestreams. You will not be able to attend the physical draw, but you can watch the live on our social platforms.

What if the winner doesn't answer on the live draw?

We have all the winners contact information, so we will get in touch with them through those details after the livestream if we can’t get a hold of them on the live draw.

Which cards do you accept?

We accept only Visa and Mastercard.

What happens if a competition doesn't sell out?

We will go ahead with the draw anyway and award the winner with the advertised prize or its equivalent value.

How do I enter for free?

You can find details on how to enter for free on our terms and conditions page.

How do I close my account?

Send us an email to info@a9competitions.co.uk with the subject ‘CLOSE MY ACCOUNT’ from the email you use for your account.

How do I remove my saved cards?

Go to your account dashboard by clicking on ‘MY ACCOUNT’, then on PAYMENT METHODS. There you can remove any saved cards.

What happens if I answer the skill based question incorrectly?

For your entry to count and receive your ticket numbers, legally you MUST get the question correct. If you get the question wrong you will still be charged and not receive your ticket numbers.

Does the ios app store sponsor, run or endorse this app?

No, the iOS app store does not sponsor, run, or endorse this app. Apple is not involved in any way with the contest or sweepstakes.

Do you need to be 18+ years of age to play with A9 Competitions?

Yes, all customers must be over the age of 18 to enter any one of our competitions. You will need to verify that you are over 18 at checkout by ticking a box confirming that you are 18+ (you cannot complete purchase of order without this confirmation). If any winner is found to be under the age of 18, then the competition will be redrawn.